Privacy Policy MCP360

1. Interpretation and Definitions

1.1 Interpretation

Words with initial capital letters have specific meanings defined below. These definitions apply whether used in singular or plural form.

1.2 Definitions

For the purposes of this Privacy Policy:

• Account refers to a unique account created for you to access the Service.
• Affiliate means any entity that controls, is controlled by, or is under common control with us, where "control" means ownership of more than 50% of the shares or voting rights.
• Company refers to Delta4 Infotech Pvt. Ltd., doing business as MCP360, located at F-126, Phase 7, Industrial Area, Sector 73, Sahibzada Ajit Singh Nagar, Punjab 160055, India.
• Cookies are small text files stored on your device that help remember preferences and track Service usage.
• Country refers to India.
• Device means any hardware capable of accessing the Service, such as a computer, smartphone, or tablet.
• Personal Data means any information that identifies or can reasonably identify an individual.
• Service refers to the MCP360 platform and website accessible at https://mcp360.ai.
• Service Provider means any person or entity processing data on behalf of the Company.
• Usage Data refers to information automatically collected through your interaction with the Service (e.g., IP address, browser type, session duration).
• You means the individual or organization accessing or using the Service.

2. Information We Collect

2.1 Personal Data

We may collect personal information that you provide directly to us, including:

• Name and contact details (such as email address)
• Account credentials and communication preferences
• Feedback or correspondence shared with our team

2.2 Usage Data

Usage Data is collected automatically during your interaction with the Service. It may include:

• IP address, browser type, and operating system
• Pages visited, time spent, and actions taken within the platform
• Device identifiers and diagnostic data

2.3 Cookies and Tracking Technologies

We use Cookies and similar technologies to operate, secure, and improve the Service.

You can control or delete Cookies through your browser settings.

Common types of Cookies used:

• Essential Cookies – Required for login, navigation, and core functions.
• Analytics Cookies – Help us understand how users interact with the Service.
• Preference Cookies – Remember your settings, such as language or region.

To learn more about Cookies and how to manage them, visit the Information Commissioner's Office (ICO) Guide to Cookies.

3. How We Use Your Information

We process your data only for legitimate business purposes, including:

• Providing and maintaining the Service
• Managing your Account and authentication
• Communicating with you about updates or support
• Improving product performance and user experience
• Conducting analytics and troubleshooting
• Complying with legal or regulatory obligations

We do not sell or rent personal data to any third party.

4. Sharing of Information

We may share information in the following limited situations:

• With Service Providers: For hosting, analytics, or communication support.
• Business Transfers: In the event of a merger, acquisition, or asset sale.
• Affiliates and Partners: To facilitate joint services or product features.
• Legal Compliance: When required by law, regulation, or governmental request.
• With Your Consent: For specific activities you authorize.

All third parties are bound by confidentiality and data protection agreements.

5. Retention of Data

We retain Personal Data only for as long as needed to fulfill the purposes stated in this policy or as required by law.

Usage Data is retained for shorter periods unless necessary for security or service improvement.

When data is no longer required, it is securely deleted or anonymized.

6. Data Transfer and Storage

Your data may be processed in countries outside your jurisdiction.

In such cases, we ensure that adequate safeguards, such as contractual protections, are in place to maintain the same level of privacy and security.

By using the Service, you consent to these transfers under secure conditions.

7. Your Rights

Depending on your location, you may have the following rights:

• Access the Personal Data we hold about you
• Request correction or deletion of inaccurate information
• Object to or restrict certain types of processing
• Withdraw consent (where processing is based on consent)
• Request a copy of your data in a portable format

To exercise these rights, contact us at [email protected].

We may require verification before fulfilling your request.

8. Security of Data

We apply administrative, technical, and physical safeguards to protect your data.

While we strive to use industry-standard measures, no electronic transmission or storage method is completely secure.

9. Children's Privacy

Our Service is not directed at children under 13 years of age.

We do not knowingly collect data from minors.

If you believe a child has provided us with information, please contact us to delete it promptly.

10. Third-Party Links

The Service may contain links to external websites or integrations.

We are not responsible for their content, security, or privacy practices.

We encourage reviewing their respective privacy policies before sharing information.

11. Updates to This Policy

We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements.

Any updates will be posted on this page with the updated date at the top.

Significant changes may also be communicated through email or platform notices.

12. Contact Us

For questions or concerns about this Privacy Policy, contact us: